Ready for Next Tester Notification Settings


In some cases, qTest users find it beneficial to set up a "Ready for Next Tester" notification system. In this system, as certian testing objects reach points in their testing lifecycle, there are notifications sent to alert the literal "next tester" that it is his or her turn to test. In this article, we will walk through how to quickly set up such a system.

Automatically Notify Next Tester Via a Custom Test Run Status

Using this method, once a Test Run is marked as having a certain status, a notification event will automatically be triggered to alert a custom set of qTest users. See the below instructions for how to set this up.

Add a Custom Test Run Status

First, you will need to add a "Ready for Next Tester" custom status to your Project's Test Run Field Settings. To do so, follow these steps:

  1. In your qTest Project, select the Settings (gear) icon
  2. Choose Field Settings from the drop-down menu.
  3. Within your Field Settings, select Test Run in the "Artifacts" menu on the left.
  4. Select Status.
  5. In the "Edit System Field" dialog, select the Add Value icon.
  6. Add "Ready for Next Tester" as a new value. Make sure it is checked as 'Active"

Note: If Your Test Run "Status" Field is Managed at the Site Level, your Site Administrator will have to make these changes at the Site Field Level.

Configure Your Project Notification Settings

Now, you will need to configure your Project Notification Settings to trigger a notification event every time that a Test Run is marked with your new custom status, "Ready for Next Tester." To do so, follow these steps:

  1. In your qTest Project, select the Settings (gear) icon. Choose Notification Settings from the drop-down menu.
  2. Select Test Run from the Artifacts menu.
  3. Select the + Add Event icon.
  4. In the "New Event" dialog, do the following:
    • Enter in your Event Name as "Ready for Next Tester."
    • Select the Status drop-down menu. Choose "Ready for Next Tester."
  5. Scroll down to the "Recipients" section. Choose which recipient(s) you want the notification email sent to.
    Note: We recommend choosing "Assignee," "Creator," and "Subscribers" as default recipients, as this will allow for greater traceability. However, choose the recipients based on however your organization has set up user and project roles.
  6. Select OK.
  7. Select the Template tab.
  8. This is where you define the notification email template. Choose your variables, enter a subject, and enter your email content.
  9. When you are done, select OK.

How This Will Look in Practice

Given that you chose our default recommendation of "Assignee," 'Creator," and "Subscribers" as your notification recipients, this is how these notification settings will then work in real-time:

As a tester executes a Test Run, he or she will mark its status as "Ready for Next Tester." He or she will then choose the proper next tester from the "Assignee" field. Once this Test Run is saved, the Test Run's next tester, creator, and subscribers will all be notified that this Test Run is ready for its next tester.


Powered by Zendesk