9. [Windows] Miscellaneous & Troubleshooting

»Check network port

»Terminate qTest service

»Configuration wizard

»Uninstall qTest

»Get ElasticSearch's cluster name

»Get qTest Master Token

Check network ports

  1. Open a command prompt window (as Administrator): From "Start\Search box", enter resmon.exe
  2. On tab Network, expand Listening ports

check-network-ports

Terminate qTest service

Open Task Manager > Services > Look for the service named qTestService, then right click on it and select Stop Service

terminate-qtest-service

Configuration wizard

You can change qTest's configuration after setup.

Double click on qTest Configuration Wizard shortcut on your desktop or Open the Installation directory (by default is: C:\qTest), then double click on qTestConfigurationWizard.exe file. The Wizard UI will display and let you reconfigure the following settings.

Uninstall qTest

  1. Backup the database and the attachments
  2. Open Control panel > Uninstall a program > select to uninstall qTest from the list of removable programs
  3. Manually delete the installation directory where qTest was unpacked

Get ElasticSearch's cluster name

Open a web browser, type in your ElasticSearch's hostname and HTTP port. You can find the cluster name after the page is loaded.

elastic-cluster-name

Get qTest Master Token

Access to your qTest application with a site admin account. You can find the Master Token in Resources page.

get-qtest-master-token.png