4.7 Resetting Password for a User

If users forget their account password, the Site Admin user can send users a notification email to reset password.

  1. Go to qTest Site Administration
  2. Select tab Licenses-Users
  3. In the User List, hover over the email of the new user you want to send link and click Get Activation LinkResend_pass.png (the envelop icon) in Action column.
  4. Click Yes to confirm

    Confirmation_Resend_Activation_link.png

  5. A Notification message displayed with an activation link will be sent to the new user.

Get_Activation_Link_Notification.png

button-round-warning-icon.pngHINT:

  • Only the Site Admin can resend an activation link to a new user.
  • If users do not receive an Activation email, even in Spam, the Site Admin can copy the activation link in the Notification message to send directly to users.