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Notification Settings

This function is used to send an email to one or more recipients when a change is made to the system.  For example, you can set up qTest Manager to send an email notification to a manager when a test case status changes.  The type of email notification you set up depends on the object you select (i.e., requirements, test runs, test cases, etc.).

Disable System Email Notification

To disable system email notification, perform the following steps.

  1. Click the Gear icon.  Then, select the Notification Settings option from the drop-down list.  The Requirement Notification page is displayed.  Deselect the check boxes in the ‘Active’ column for each event.


Add Custom Email Notification

To add a custom email notification event, configure the notification event and then customize the email template.  

Configure Notification Event

To configure the notification event, perform the following steps.

  1. Select the project.
  2. Click the Gear icon.  Then, select the Notification Settings option from the drop-down list.  Select the Test Case artifact in the left panel.  The Test Case Notifications page is displayed.



  3. Click the Add Event button.  The New Event screen is displayed.  



  4. In the Event Name field enter the name of the notification event, such as Test Case Status Change.
  5. In the Notified Fields area of the screen, select the checkbox(es) in the Select column for the field(s) that will trigger the email notification event.  For example, select the checkbox for the Status field name.  An email notification will be sent if the Status field is changed.  



  6. In the Recipient's area of the screen, select the individuals you want to receive the email notification.

    A
     recipient can be defined by the user profile or based on the user's relationship to the object:
  • Subscriber: the user who is subscribed to the object. You can subscribe as many project users to an object as you want.
  • Assignee: the user whom the object is assigned to. This user can be changed over time depending on the processing state of the object.
  • Creator: the user who created the object.

In this example, the recipients specified here will be notified when the test case status changes. 

Configure Email Template

  1. Click the Template tab at the top of the New Event screen.  The New Event screen is displayed.



  2. In the Subject field, enter a subject, such as Test Case Status Change.  
  3. Type the body of the email.  When you want to insert a variable into the email message, position the arrow cursor in the body of the text where you will insert the variable.  Click the down arrow to the right of the Variables field, select the variable to insert into the email, and press the Insert button.  You can also insert a variable into the subject line of the email.  



  4. Click OK.  When the status of the test case is changed, a notification email will be sent to the specified recipients.  For example:


Configure Email Notification Based on Test Execution Status

In the following example, a testing team is working on an application where a specific test must be executed after another test.  The tests are assigned to different testers and must be executed in a certain order.  When the first test has been executed, qTest Manager can be used to alert the next tester if the first test does not fail. 

  1. Select the Test Run object in the left panel.  The Test Run Notifications page is displayed.  
  2. Click the Add Event button.  The New Event screen is displayed.
  3. In the Event Name field, type Ready for Next Tester    
  4. In the Notified Fields area of the screen, click the down arrow to the right of the Execution Status field.  Click the appropriate checkbox(es) to select the criteria that must be met for a notification email to be sent.  



  5. In the Recipients area of the screen and specify who you want to receive this email notification.  In this example, you would click the checkbox for ‘Assignee of the Next Test Run’ to select the tester assigned to the next test within the test suite.   
     


  6. Click the Template tab at the top of the New Event screen to create the email message to be sent.
  7. In the Subject field, enter the subject of the email.  
  8. Type the body of the email.  When you want to insert a variable into the email message, position the arrow cursor in the body of the text where you will insert the variable.  Click the down arrow to the right of the Variables field, select the variable to insert into the email, and press the Insert button.  You can also insert a variable into the subject line of the email.   



    A
     notification email will be sent to the specified recipients.  In this example, the email contains information about the test that was executed and information about the next test run.





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