Desktop Explorer - Aug 5, 2015

1. Overview:

qTest Explorer – Integrated Edition is a qTest add-on that can be downloaded from qTest or and installed on a Windows machine. Mac users can download the Web Explorer plug-in. Explorer captures users’ activities as clicks or data entries and generates intelligent narrations of users’ actions with screenshots that can be submitted to qTest as defects or test cases.

Explorer allows single or multiple applications to be captured at the same time, and users can save their recording into qTest Session Manager or our proprietary trace file format and append the next session to the previous one. Explorer Editor provides versatile tools to annotate the screenshots using shapes, text, and other objects.

The outputs can be exported into formats such as Word or PDF or be submitted directly into popular defect trackers like JIRA, Rally, VersionOne and of course, qTest.

* qTest Explorer add-on is available for any user of an active qTest instance with a subscription type of Pro with Explorer, Enterprise or Elite.

2. New Features/Changes:

  • Record Video/Audio: Explorer now has the ability to capture users' voice comments and interactions in the form of a short video / audio media file

    Note: For this release Explorer only supports recording video/audio with a 2 minute maximum duration

  • Replay Recorded Media: After recording video / audio, users can review from the Explorer Editor window

    Note: To replay recorded audio/video, we recommend installing VLC media player at

  • Hotkeys for Screen Capture: Allow users to quickly take screen snapshots during session recording
  • Ability to select specific Test Module when creating Test Cases so that new Test Case is organized into the preferred folder
  • Ability to update existing Test Case so that the selected Test Steps from the recorded session are appended to an existing Test Case. Users can then edit the existing Test Case in qTest to re-order and/or replace existing Test Steps.
  • Screens that are captured from websites provide easy navigation using URL links from the editor view
  • To save the session, users now have the ability to select specific screens to include in the export. If desired, the user can scroll to the bottom of the Editor window and "Select All" screens.
  • Updated message when session is stopped provides the option to complete the session or continue editing to ensure a smoother user experience


3. Fixed Bug:

  • N/A


4. Known Bugs and Limitations:

Below is the list of known limitations with external tracker integration and capability to capture specific frameworks.

  • Integrations
    • With Rally: When submitting new Defect, although we can assign owner accounts that have no proper permission on selected project, these owners would obviously not be able to view the created Defect later.
    • With FogBugz:
      • Cannot retrieve custom fields from FogBugz.
      • Cannot set value for field “Notify More Users” and this field is excluded from defect submission to FogBugz.
    • With HP Quality Center (HPQC):
      • Cannot submit defect with dependent fields that need to be verified.
      • Parent fields are not stayed on top of child fields with dependent fields.
      • Only supports custom fields’ dependency between dropdown – dropdown list.
      • If dependency settings on qTest Explorer are different to settings in HPQC, the defect can be submitted to HPQC but the values in dependent fields are not exact as HPQC’s settings.
      • Not support version 12
    • With Bugzilla: Does not support special characters.
    • With VersionOne: Does not support dependent fields.
    • With TFS2010:
      • Displays “field name” instead of “display name” of the fields.
      • Cannot get “TreePath” control type. The textbox for the fields with TreePath control type is displayed instead.
    • With JIRA:
      • Cannot add custom field if JIRA’s version is earlier than v4.4.x.
  • Capture engine
    • Terminal Screen: qTest Explorer sometimes cannot record typed value after pressing Tab key
    • The context menu of qTest Explorer in taskbar in the Dependent mode (when qTest Explorer is launched from qTest) only supports Record mode (it does not support Snapshot for now)
    • jQuery: Do not recognize any controls on IE8 – Windows Vista
    • WPF: Date Picker control – Can capture steps but not image of DatePicker control on WinXP.
    • WPF: Rich Text box control – Cannot capture content in RichText box.
    • MFC: Tab control – Cannot capture tab name.
    • WinForm: Picture box control – Captures picture box control as “Click here”.
    • SWT: ExpandBar control – Captures expandbar control as “Click here”.
    • SWT: Slider control – Captures slider as “Click here”.
    • Swing: SplitPane control – Captures the control as “Click here”.
    • Swing: Jtable control – Cannot capture content.
    • Extended monitor:
      • Incorrect image captured when taskbar has two rows, a part of taskbar is included in the images.
    • Capture console – Cannot capture context menu & dialog on XP and Vista.
    • Captures entire text on notepad or text area
    • Displays captured value in Chinese character when recording notepad ++
    • Un-recognized UI controls will be captured with generic description such as ‘Click here’ or ‘Type here’.
    • Note: For qTest Explorer to recognize actions on controls of recorded application properly, user should install the update package from Microsoft (more details at for Win XP and Vista.
  • Others
    • Cannot define hotkey with the following combinations:
      • Only number (e.g.1, 2…) or only letter (e.g. a, b…)
      • Alt + <key> (e.g. Alt + R)
      • Alt + Shift + <key> (e.g. Alt + Shift + C)
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