Desktop Explorer - Sep 25, 2015

1. Overview:

qTest Explorer – Integrated Edition is a qTest add-on that can be downloaded from qTest or and installed on a Windows machine. Mac users can download the web eXplore plug-in. Explorer captures users’ activities as clicks or data entries and generates intelligent narrations of users’ actions with screenshots that can be submitted to qTest as defects or test cases.

Explorer allows single or multiple applications to be captured at the same time, and users can save their recording into qTest Session Manager or our proprietary trace file format and append the next session to the previous one. Explorer Editor provides versatile tools to annotate the screenshots using shapes, text, and other objects.

The outputs can be exported into formats such as Word or PDF or be submitted directly into popular defect trackers like JIRA, Rally, VersionOne and of course, qTest.

* qTest Explorer add-on is available for any user of an active qTest instance with a subscription type of Premium, Enterprise or Elite.

2. New Features/Changes:

  • Explorer now allows users to specify a list of applications to be triggered and recorded automatically
  • As requested from many customers, Explorer would return the ability of selecting screenshots on "Test Case Preview", "Defect Submission", "Save As" and "Email" dialogs
  • Enhance video recording: add option to include audio when recording video
  • Explorer can detect new versions and inform users for downloading/upgrading
  • Modified Screenshot in Editor Canvas could be copied to clipboard for sharing purpose
  • Retain selection for "Rectangle", "Ellipse", "Arrow", "Pencil" and "Blur" Annotation until choosing another annotation tool
  • Capture Engine enhancement: support KendoUI
  • Upgrade .NET Framework to 4.6
  • Drop support for Windows XP
  • Start support for Windows 10
  • Drop support for Defect Tracker: Assembla
  • Drop support for Defect Tracker: Bugzilla older versions (any version earlier than 4.x would not be supported)


3. Fixed Bug:

  • Issue of capturing password as plain text
  • Issue regarding unable to change project after launching qTest Explorer from qTest
  • Many fixed bugs and optimized enhancements for Capture Engine


4. Known Bugs and Limitations:

Below is the list of known limitations with external tracker integration and capability to capture specific frameworks.

  • Integrations
    • With Rally: When submitting new Defect, although we can assign owner accounts that have no proper permission on selected project, these owners would obviously not be able to view the created Defect later.
    • With FogBugz:
      • Cannot retrieve custom fields from FogBugz.
      • Cannot set value for field “Notify More Users” and this field is excluded from defect submission to FogBugz.
    • With HP Quality Center (HPQC):
      • Cannot submit defect with dependent fields that need to be verified.
      • Parent fields are not stayed on top of child fields with dependent fields.
      • Only supports custom fields’ dependency between dropdown – dropdown list.
      • If dependency settings on qTest Explorer are different to settings in HPQC, the defect can be submitted to HPQC but the values in dependent fields are not exact as HPQC’s settings.
      • Not support version 12
    • With Bugzilla: Does not support special characters.
    • With VersionOne: Does not support dependent fields.
    • With TFS2010:
      • Displays “field name” instead of “display name” of the fields.
      • Cannot get “TreePath” control type. The textbox for the fields with TreePath control type is displayed instead.
    • With JIRA:
      • Cannot add custom field if JIRA’s version is earlier than v4.4.x.
  • Capture engine
    • On Windows 10, if Chrome is default browser then URLs from Explorer would not be redirected correctly. This is a bug from Chrome (
    • Could not trigger Always On feature when launching multiple Chrome instances with the same titles
    • Chrome / Firefox / IE: Cannot capture text typed into Rich Text Editor control
    • Terminal Screen: qTest Explorer sometimes cannot record typed value after pressing Tab key
    • The context menu of qTest Explorer in taskbar in the Dependent mode (when qTest Explorer is launched from qTest) only supports Record mode (it does not support Snapshot for now)
    • jQuery: Do not recognize any controls on IE8 – Windows Vista
    • WPF: Date Picker control – Can capture steps but not image of DatePicker control on WinXP.
    • WPF: Rich Text box control – Cannot capture content in RichText box.
    • MFC: Tab control – Cannot capture tab name.
    • WinForm: Picture box control – Captures picture box control as “Click here”.
    • SWT: ExpandBar control – Captures expandbar control as “Click here”.
    • SWT: Slider control – Captures slider as “Click here”.
    • Swing: SplitPane control – Captures the control as “Click here”.
    • Swing: Jtable control – Cannot capture content.
    • Extended monitor:
      • Incorrect image captured when taskbar has two rows, a part of taskbar is included in the images.
    • Capture console – Cannot capture context menu & dialog on XP and Vista.
    • Captures entire text on notepad or text area
    • Displays captured value in Chinese character when recording notepad ++
    • Un-recognized UI controls will be captured with generic description such as ‘Click here’ or ‘Type here’.
    • Note: For qTest Explorer to recognize actions on controls of recorded application properly, user should install the update package from Microsoft (more details at for Win XP and Vista.
  • Others
    • Cannot define hotkey with the following combinations:
      • Only number (e.g.1, 2…) or only letter (e.g. a, b…)
      • Alt + <key> (e.g. Alt + R)
      • Alt + Shift + <key> (e.g. Alt + Shift + C)
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