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The application I want to capture does not appear on qTrace's application list. What can I do?

Andrew Fraser
asked this on March 28, 2012 01:59 pm

I can’t select the application as it is one of the applications our company develops and is not on your list, I presume this will be the case for a lot of application development houses.  Is there a reason I can’t capture any application?  I find it odd that I can’t browse to the application I would like to record from the record button.

 

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Du Nguyen
Ajax_loader_small Answer

This happens in the case in which the application is run in a higher revelation (i.e. run as administrator) than qTrace. Please try running qTrace as administrator and refresh qTrace's application list.

Here is some how-tos that have instructions to run qTrace as administrator:

- Windows 7 users, refer to http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-applica...

- Windows Vista users, refer to http://support.microsoft.com/kb/922708 

- Windows XP users, refer to http://www.microsoft.com/resources/documentation/windows/xp/all/pro...

March 28, 2012 01:59 pm